Specialising in residential and commercial property and buying and selling businesses.
We became aware that when solicitors charged for transactions which did not proceed (abortive transactions), clients were very unhappy to be landed with a bill. So we have never charged for abortive fees (apart from where the client changes their mind on a deal).
We also got feedback about how unpopular solicitors were for charging on the basis of time, so when we set up the firm, we vowed to be a fixed fee firm so the client never gets a nasty surprise at the end of the deal.